Business Process Analyst, Senior

Overview

Company:Qualcomm Incorporated

Job Area:Operations Group, Operations Group > Business Process Analysis

Job Overview:

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age – and this is where you come in.

Qualcomm is a company of inventors that unlocked 5G — ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5G’s potential into world-changing technologies and products. This is the Invention Age — and this is where you come in.

The Business Process Analyst will identify, develop, deploy and support business processes for Supply and Demand Planning group. He/She will be supporting the Supply Chain organization with the Sales & Operations Planning program. This includes improving existing business processes as well as identifying / driving new processes for the team to improve our scalability, flexibility, cost and pro-activeness. He/She will work closely with the Supply Chain Management group and IT to develop integrated solutions. He/She will assist in large system and process integration projects, consolidation and segregation of functions, and creating flexible and scalable solutions to meet organizational goals. The candidate should have deep semiconductor manufacturing, procurement and sourcing, module manufacturing, high-tech electronics assembly, and planning solutions. A background with hands on experience in business solution life cycle and deploying cross functional system-based solutions a must. The experience should consist of writing requirements document and functional specifications that capture business requirements thoroughly yet, succinctly. Highly skilled in change management processes even on difficult projects. Works closely with global team to embrace new solutions. Utilizes business process techniques such as RACI, process flows, swim-lane diagrams to develop solutions. Makes good design trade-offs to improve processes when challenged with resource constraints. Ensures design is consistent with future initiatives and scalable. Responsibilities : Develop and recommend new / improved business process, policy and system solutions Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities Write functional specs capturing business requirements, Document user desktop procedures, Lead End User Training, Secure user support of new processes, and provide users process and systems training. Lead status meetings, process development workshops, training sessions, project teams, etc, Facilitate communication between user community and project teams. Successful candidate will possess the following characteristics: Excellent communication (oral and written), collaboration and presentation skills Skilled at change management Demonstrate strong critical thinking and analytical skills Mastery of Data Management and Analysis (e.g. Excel, Tableau, etc.) He/She can think holistically; and focus on limited scope enhancements at the same time.

Applicants: If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028) for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .

We are engineers, scientists and business strategists. We are from many different countries and speak many different languages. We come from diverse cultures and have unique perspectives. Together, we focus on a single goal—we invent breakthrough technologies that transform how the world connects, computes, and communicates.

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